Terms of Service

Last updated: 12/10/2024

Hadillac, doing business as Archery Room Productions (“us”, “we”, or “our”), operates the Straight From The Horse website (the “Service”). References to “we,” “our,” or “us” in this policy include Hadillac and its DBA entities.

These Terms of Service (“Terms”, “Terms of Use”) govern your use of our website and the services we provide, including browsing content, making purchases, and interacting with our store.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding your password and any activities under your account. Notify us immediately upon discovering unauthorized access or use of your account.

2. Purchases

Order Fulfillment

All products sold through our store are made on demand and fulfilled through a third-party service. Once an order is placed, it cannot be modified or canceled.

Pricing and Availability

Prices, product availability, and descriptions are subject to change without notice. We reserve the right to cancel orders due to pricing errors, stock shortages, or other issues.

Customer Responsibility

By placing an order, you agree to provide accurate shipping and payment information. Incorrect information may result in delays or additional costs.

3. Payments

Secure Processing

Payments are processed securely through third-party providers. We do not store or have direct access to your credit card or payment details.

Fraud Prevention

We reserve the right to cancel orders if fraudulent or unauthorized activity is suspected.

4. Shipping and Delivery

Shipping Times

Orders are typically fulfilled within 3–7 business days and shipped based on your location. Estimated delivery times are:

USA: 3–4 business days
Europe: 6–8 business days
International: 10–20 business days

Customs and Duties

International customers may be subject to customs fees and taxes based on local regulations. These fees are the customer’s responsibility.

Delayed or Lost Packages

If your order is delayed or lost, please contact us at [Your Support Email]. Claims for lost packages must be submitted within 30 days of the estimated delivery date.

5. Returns and Refunds

For a detailed explanation of our returns and refund policy, including eligibility criteria and instructions, please refer to our Return & Refund Policy.

6. Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Archery Room Productions and its licensors.

7. Links To Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Archery Room Productions.

Archery Room Productions has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Archery Room Productions shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

8. Limitation of Liability

To the fullest extent permitted by law, Archery Room Productions shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our Service, including purchases made through our store.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.